What does Waise do about accessibility, and what can I do?

Your store gets an accessibility statement. Here is what it says, the toolbar setting, and how to help screen-reader users with image descriptions.

The statement on your store

The ready-made policies include an accessibility page ("Accessibility Statement"). It says the store aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and is honest about the limits: no certified accessibility audit has been done and testing so far is internal, some images, videos or files may lack alternative text or captions, and third-party pages such as your payment company's page are outside your control. It does not promise a built-in accessibility tool. It is an aim, not a claim that the store fully meets the standard.

For an Israeli store the page also names an accessibility coordinator; fill it in under "Accessibility coordinator" in the policies card. See Store policies.

The accessibility toolbar setting

Settings, "Contact", has a switch, "Show the accessibility toolbar", for a text-size and contrast button on every page. On a US store the setting's note says most US experts advise against overlays like this.

Image descriptions you can add

Screen-reader users hear an image's alternative text. In the Media library, open an image and fill in "Alt text" with a short description of what it shows.

Waise's own site

Waise publishes its own accessibility statement at waise.app/accessibility. It covers the Waise website (marketing pages, terms and privacy, sign-up and sign-in), not the stores merchants build. It also says the admin screens are reviewed separately and are still being adapted.

Updated November 5, 2026