Products
Add products, variants, stock, prices and categories.
- How do I add a product?Choose New product, fill in the name, price and photos, then press Publish. A new product starts as a draft, so shoppers do not see it until you publish.
- How do I add sizes or colors and track stock?Add options such as size or color, set a price and stock for each combination, and turn on Count stock to stop selling when you run out.
- How do I group products into categories?Create a category (called a collection on its screen), give it a name and picture, and tick the products that belong in it.
- How do I move my products from Shopify or another platform?Use Settings → Connections → Import and export. Paste your store address, or upload CSV, Excel or ZIP files, review what was found, then choose Import.
- What do Live, Draft and Archived mean for a product?Live products can be bought. Drafts are hidden while you prepare them. Archived products leave the store but keep their history.
- How do I add photos and video to a product?On the product screen, add images from your computer or the media library. The first image is the main one. A video can sit in the gallery too.
- Why enter what each product costs me?Cost per unit is what lets Waise show real profit, not only revenue. Enter it on each product, or for all products at once in Store → Product costs.
- Who ships a product: me or a fulfilment partner?Each product is shipped by you or by a fulfilment partner, such as a dropshipping supplier or a fulfilment center. You set it on the product screen.
Still stuck?
- Ask Pulse in your admin. Pulse answers from these articles and from your store’s own data. When you need a person, “Talk to a person” hands the whole conversation to the Waise team.
- Email: help@waise.app Every email opens a ticket, and you get its number and when a person will answer.
- Something down for everyone? System status updates itself from the system.